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Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q529-Q534):

NEW QUESTION # 529
A user needs assistance configuring Microsoft Teams so that it will start automatically.
Which category in Teams should the user select to set the application to auto-start?

A. Appearance and accessibility
B. Notifications and activity
C. Accounts and orgs
D. General

Answer: D

Explanation:
The auto-start option for Teams is found under Settings > General, where you can toggle "Auto-start application" to have Teams launch when you sign in.

NEW QUESTION # 530
How should a technician use search engine results when updating internal documentation on software installation errors?

A. Ignore outdated solutions and only document the newest methods, regardless of their testing status
B. Summarize solutions from authoritative and trusted tech sites to enhance internal guidelines
C. Document only those solutions that appear in paid advertisements for reliability
D. Copy and paste the most common solutions found on tech blogs directly into the documentation

Answer: B

Explanation:
Correct Answer. B. Summarize solutions from authoritative and trusted tech sites to enhance internal guidelines Compiling and summarizing proven solutions from reliable and authoritative sources helps create comprehensive and dependable internal documentation that can aid future troubleshooting efforts.
Option A is incorrect because directly copying information can lead to issues with accuracy and copyright.
Option C is incorrect because new methods should be tested and validated before being documented as they may not always be reliable.
Option D is incorrect as the presence of solutions in advertisements does not necessarily correlate with their reliability or applicability.

NEW QUESTION # 531
A user needs to monitor the disk usage and free space of their Linux server regularly. Which command should the IT support technician suggest for detailed disk usage statistics?

A. df -h
B. top
C. du -sh *
D. mount

Answer: A

Explanation:
Correct Answer. C. df -h The df -h command (disk free) provides concise information about each mounted filesystem, including total space, used space, free space, and mount points, all formatted in human-readable form (e.g., GB, MB).
Option A is incorrect because top primarily monitors CPU and memory usage, not disk space.
Option B is incorrect because du -sh * shows the disk usage of files and directories in the current directory, which is useful but not as comprehensive for checking all disk space on the server.
Option D is incorrect because mount displays mounted filesystems, not their disk usage statistics.

NEW QUESTION # 532
A MacOS user has lost some critical files after an accidental deletion and needs to restore them from iCloud.
What is the first step they should take?

A. Recover the files from the Recently Deleted folder in iCloud
B. Contact Apple support to retrieve the deleted files
C. Reinstall MacOS to regain access to iCloud backups
D. Reset their iCloud password to restore synchronization

Answer: A

Explanation:
Correct Answer. A. Recover the files from the Recently Deleted folder in iCloud Files deleted from iCloud are stored in the Recently Deleted folder for 30 days, providing an immediate option for recovery. Users can restore these files directly from there without needing to take more drastic measures.
Option B is incorrect as reinstalling MacOS is unnecessary for accessing iCloud backups and does not directly impact cloud-stored files Option C is incorrect because resetting the iCloud password is unrelated to file recovery and is typically for security purposes Option D is incorrect as contacting Apple support should be a last resort if all other recovery methods fail

NEW QUESTION # 533
A user's workstation fails to complete Windows updates, continuously looping on the "Configuring updates" screen.
What is the most effective first step to troubleshoot this issue?

A. Clear the Windows Update download cache
B. Run the Windows Update Troubleshooter
C. Disconnect the workstation from the network
D. Manually download and install the updates

Answer: B

Explanation:
The Windows Update Troubleshooter is designed to automatically diagnose and fix common problems with Windows Update, which can resolve issues related to updates not installing correctly.
Option B is incorrect as it might be a valid step but it is more technical and not the first step before using built-in troubleshooting tools Option C is incorrect because disconnecting from the network will not solve issues related to updates that have already been downloaded and are being configured Option D is incorrect because manually installing updates does not address potential underlying problems with the update process itself and is more complex for most users

NEW QUESTION # 534
......

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100-140 Accurate Answers, 100-140 Practice Exam Questions

100-140 latest exam online & 100-140 valid test questions & 100-140 test training vce

Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q529-Q534):

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