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IFMA CFM Exam Syllabus Topics:

Topic	Details
Topic 1	Occupancy and Human Factors: This section measures the skills of Facility Managers and covers the workplace environment, occupant services, and occupant health, safety, and security. Understanding these factors is essential for creating a conducive and safe work environment for all occupants. Operations and Maintenance: This domain assesses the capabilities of Operations Managers in managing buildings, systems, infrastructure, and grounds. It includes overseeing furniture, fixtures, and equipment, ensuring physical safety and security, and implementing effective operations and maintenance processes. Knowledge of work management support systems and handling renewals and renovations is also critical.
Topic 2	Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.
Topic 3	Risk Management: This section measures the skills of Risk Managers in planning for risk management. It includes emergency preparedness, response, recovery strategies, facility resilience, and business continuity planning to mitigate potential risks associated with facility operations.
Topic 4	Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.
Topic 5	Finance and Business: This section measures the skills of Financial Managers in operational and capital budgeting processes. It includes evidence-based decision-making processes, procurement strategies, contracting practices, financial analysis, and reporting to ensure sound financial management within facilities.
Topic 6	Facility Information Management and Technology Management: This domain focuses on the skills of Information Technology Managers in data collection and information management. It includes information protection and cybersecurity, technology needs assessment and implementation, and maintenance and upgrades of technology systems to ensure efficient operations.
Topic 7	Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.

IFMA Certified Facility Manager Sample Questions (Q208-Q213):

NEW QUESTION # 208
What tool can a facility manager use to convince a superior that the current cost, services, and staffing levels are comparable to a similar industry?

A. Benchmarking
B. Life cycle cost analysis
C. Scenario analysis

Answer: A

Explanation:
Benchmarking (Option C) is the best tool for comparing facility management costs, services, and staffing levels with industry standards.
Why Option C is Correct?
* Benchmarking analyzes FM operations against peer organizations to assess efficiency and effectiveness.
* It provides data-driven justification for maintaining or adjusting budgets and staffing levels.
* IFMA's Finance & Business Core Competency emphasizes benchmarking as a key performance evaluation tool.
Why Other Options Are Incorrect?
* Option A (Life cycle cost analysis): Evaluates long-term asset costs, but does not compare FM performance to industry standards.
* Option B (Scenario analysis): Examines hypothetical situations but does not compare real-world industry benchmarks.

NEW QUESTION # 209
What does the effectiveness of infrastructure resilience rely on?

A. Back-up power, capital planning, supply chain, security.
B. Finance, security, supply chain, communications.
C. Written incident response plans, training, management participation, employee adaptability.
D. Robustness, resourcefulness, rapid recovery, redundancy.

Answer: D

Explanation:
Infrastructure resilience is the ability of a facility toanticipate, absorb, adapt to, and recover from disruptive events. The four key components of resilience arerobustness(ability to withstand disruptions), resourcefulness(ability to identify and manage disruptions),rapid recovery(ability to restore functionality quickly), andredundancy(backup systems to prevent total failure). These factors ensure a facility can continue operations despite disasters or disruptions.

NEW QUESTION # 210
What is the BEST course of action for a facility manager to take when an engineer continues to lag behind other engineers in productivity?

A. Give the engineer a chance to correct his deficiencies on his own.
B. Develop a performance improvement plan with the engineer.
C. Use the engineer as an example of how not to perform to other engineers.
D. Report the engineer to Human Resources.

Answer: B

Explanation:
Developing aperformance improvement plan (PIP)is the best approach as it aligns withIFMA's core competency in Leadership and Strategy, which emphasizes employee development, motivation, and productivity improvement.
* Performance Evaluation:Facility managers must assess performance issues objectively and identify specific areas where improvement is needed.
* Coaching and Training:Providing support, mentorship, and training ensures employees have the necessary tools to succeed.
* Action Plan:A structuredPIPoutlines clear expectations, performance metrics, and a timeline for improvement.
A, using the engineer as a negative example, is unprofessional and can damage team morale.B, reporting to HR, should only be considered if there is a behavioral issue or policy violation.D, allowing the employee to correct deficiencies independently, does not provide sufficient managerial oversight.
Bydeveloping a performance improvement plan, the facility manager fosters asupportive and productive work environment, ensuring alignment with both employee development and business objectives.

NEW QUESTION # 211
What is a reason to invest in real estate?

A. Irregular return.
B. Sales tax advantage.
C. Capital appreciation.
D. Capital depreciation.

Answer: C

Explanation:
Capital appreciationis a primary reason to invest in real estate, as property values tend to increase over time due to:
* Market demand and location benefits.
* Inflation and economic growth.
* Improvements and development projects that enhance property value.
* Why the other options are incorrect:
* (A) Sales tax advantagesare not a primary investment driver.
* (C) Irregular returnsintroduce uncertainty, which is not a strategic reason for investment.
* (D) Capital depreciationoccurs due to asset wear and tear but does not justify investment.

NEW QUESTION # 212
What is one of the MOST common reasons implementing a Computerized Maintenance Management System (CMMS) fails?

A. The CMMS is home-grown.
B. The building systems are not compatible with the CMMS.
C. The board members are not interested in the system.
D. Users are resistant to change.

Answer: D

Explanation:
The primary reason CMMS implementations fail is user resistance to change. This resistance stems from several factors, including lack of proper training, fear of new technology, and reluctance to deviate from established workflows. Effective CMMS implementation requires not just technological adoption but also a shift in workplace culture, which can be difficult without proper engagement and training programs.
Additionally, facility managers must ensure that users understand the benefits of CMMS, such as improved asset tracking, reduced downtime, and streamlined maintenance operations.

NEW QUESTION # 213
......

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Board Your Capacities By Updated IFMA CFM Exam Dumps

Three IFMA CFM Exam Questions Formats - Make Your Exam Preparation Easy

IFMA CFM Exam Syllabus Topics:

IFMA Certified Facility Manager Sample Questions (Q208-Q213):

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