Salesforce B2B-Solution-Architect training and testing

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Salesforce Certified B2B Solution Architect Exam is designed for professionals who want to demonstrate their expertise in designing and implementing B2B solutions using Salesforce. B2B-Solution-Architect Exam is intended for individuals who are experienced with Salesforce and have a deep understanding of B2B sales processes and customer engagement strategies.

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q44-Q49):

NEW QUESTION # 44
Widgets Wonderful, a manufacturing company, wants to provide a better customer experience and enable field service resources to provide a quote to customers while still on site. The company has complex products that come with warranties that include preventative maintenance work. Additionally, certain warranty repair work has specific SLAs associated with it. There are 10 Field Service team members and 20 sales representatives, all of whom need to view Salesforce Field Service objects and be able to create quotes for the customer.
Widgets Wonderful's project owner has some questions regarding the number and types of licenses needed for the users and would like to better understand how warranties will be addressed.
Which two combined options should a Solution Architect suggest?
Choose 2 answers

A. Purchase 30 CPQ licenses and 30 Salesforce Field Service licenses.
B. Salesforce Field Service, Salesforce CPQ, and Service Cloud for Salesforce CPQ need will need to be installed and customizations will not be needed for Entitlements.
C. Salesforce Field Service and Service Cloud for Salesforce CPQ will need to be installed and customizations will need to be made to handle Entitlements.
D. Purchase 30 CPQ licenses and 10 Salesforce Field Service licenses.

Answer: A,D

NEW QUESTION # 45
Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.
What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?

A. Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.
B. Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.
C. Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.
D. Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.

Answer: C

Explanation:
Universal Containers use Salesforce as the source of truth for customer payments and late payments, and leverage Marketing Cloud to send personalized and timely payment reminders based on customer segments and preferences1. By loading the payment and invoicing data within Salesforce from the billing system with MuleSoft, Universal Containers can also enable service representatives to access and reference the late payment invoice data within Salesforce.
https://docs.mulesoft.com/salesforce-marketing-cloud-connector/3.2/

NEW QUESTION # 46
Universal Containers (UC) is using Service Cloud and B2B Commerce to allow resellers the ability to purchase and support farming equipment UC maintains. UC has invested in smart devices which allows that equipment to inform UC when a part becomes faulty. The data from these devices goes to a public cloud solution where every row of sensor data is received every second from every device. There are 100,000 devices on various farms being actively used. The CIO would like this data to be connected to Salesforce in some manner.
What kind of integration method should a Solution Architect suggest to accommodate this need?

A. Load the public cloud solution directly to Salesforce using MuleSoft.
B. Utilize Apex Callouts based on the devices' state change.
C. Embed the devices' sensor data in a view on the Asset record.
D. Utilize Platform Events based on the devices' state change.

Answer: C

NEW QUESTION # 47
UC Foods, a global manufacturing organisation, builds and sells a variety of food processing equipment on its B2B Commerce site. Customers often tailor their equipment by selecting from several product variants. Depending on the options selected, an order will sometimes require manual intervention by a sales person to determine the price for the customized piece of equipment.
Once the machines have been purchased, each machine comes with a 1-year warranty, which entitles the customer to quarterly visits to inspect and perform maintenance on the machines to keep them in proper working order.
How can a Solution Architect use a multi-cloud solution to address the needs of the organization to efficiently support the selling of equipment and planning of quarterly visits for the machines?

A. Use a third-party plugin configurator to support the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
B. Use the B28 Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
C. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then automatically create a case when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
D. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.

Answer: D

Explanation:
https://developer.salesforce.com/docs/atlas.en-us.b2b_commerce_dev_guide.meta/b2b_commerce_dev_guide/ccrz_ccApiCart_addTo.htm
https://help.salesforce.com/s/articleView?id=sf.cpq_bundle_products.htm&language=en_US&type=5 B2B Commerce allows you to create aggregated products or dynamic kits that let customers select from various product variants1. CPQ enables you to create quotes for complex products and pricing scenarios2. The CPQ B2B Commerce Cloud Connector can sync products, pricing, quote requests, and orders between both clouds3. Field Service Maintenance Plans allow you to schedule recurring service appointments for your customers' assets4.

NEW QUESTION # 48
AC Computers is hitting governor limits when trying to create orders and activate orders in Salesforce. Upon further investigation, it's discovered that AC Computers is trying to process hundreds of order products on a single order. The Order object also has various automation processes to update fields and integrate with a third-party order management system.
What is one solution a Solution Architect should evaluate first to resolve this issue?

A. Enable Advanced Order Management to process large orders.
B. Review to determine if moving automation to asynchronous Apex is required.
C. Create a custom object to hold orders in queue for processing.
D. Install a third-party solution to process large orders.

Answer: B

Explanation:
Option B is a solution that can help AC Computers avoid hitting governor limits when processing large orders because asynchronous Apex can run in a separate thread and use higher limits than synchronous Apex1. For example, asynchronous Apex can process up to 50 million records per transaction, while synchronous Apex can only process up to 50 thousand records per transaction2. By moving some of their automation processes to asynchronous Apex, AC Computers can reduce the load on their Salesforce environment and improve performance.
A Solution Architect should evaluate moving automation to asynchronous Apex to resolve the issue of hitting governor limits when trying to create and activate orders in Salesforce. By moving the automation to asynchronous Apex, the automation processes can be run in a separate thread and will not affect the transaction limit for the current thread. This will prevent governor limits from being hit and ensure that the order creation and activation processes can be completed successfully.

NEW QUESTION # 49
......

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Salesforce B2B-Solution-Architect training and testing

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q44-Q49):

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